TERMS & CONDITIONS
All products are covered by our limited warranty. If the product is determined to have a manufacturer defect and a return authorization is obtained within 7 days of receipt (as determined by the confirmed delivery date), we will repair or replace it at no cost. Our jewelry is delicate and must be handled with care. Once the item is worn we cannot be responsible for any damages due to wear, negligence or misuse. If you would like to make an exchange, you may return the item(s) within three days of the confirmed delivery date. We will provide you with an online store credit, less the return shipping costs. Your credit is good for one year from the day it is issued. Items may only be exchanged for online store credit, no returns. We only allow one exchange per item. The exchange item is a final sale. To return an item, you must e-mail firstname.lastname@example.org for a return authorization number. Please describe the reason for the return. We will not issue credits for any items without a return authorization number. Returned items must be boxed or very securely wrapped in a bubble envelope. If the returned item is damaged in transit due to improper packing we will not issue a credit. After Return Authorization approval, all return packages must be prepaid, insured for your own protection (international returns must be sent pre-paid. All customs and duties are the responsibility of the sender and not the responsibility of KiraKira). All sale items cannot be returned or exchanged. If the sale product is determined to have a manufacturer defect, and a return authorization is obtained within 7 days after receipt (as determined by the confirmed delivery date), we will repair or replace it at no cost. If you return a product outside this process, your in house-credit or exchange may be delayed or refused.
How does the Website Work?
What type of PII does Suzanne Somersall collect from you and how do we use it?
Registrants may need to provide us with certain PII in order to use certain Website functionality and purchase our products through the Website, including without limitation a Registrant's name and email address, and payment information. We may also ask you for general statistical, non-PII about you and your interests.
Suzanne Somersall may also provide your PII to individuals or entities who work on our behalf or with us. These individuals or entities may use your PII to help fulfill your requests in connection with the Website and to help us communicate with you about different services or resources offered as part of the Website. For example, we may transfer certain of your PII or other information to service providers and other third parties who assist us in operating the Website. We additionally may share your PII with our e-commerce provider in order to fulfill purchases made by you through the Website.
Under what other circumstances may we release PII?
What other information does Suzanne Somersall collect?
Do I have the ability not to be identified by Suzanne Somersall?
How do we store and safeguard information?
Suzanne Somersall takes steps consistent with commercially reasonable industry standards to secure PII collected from you from loss, misuse, unauthorized access and destruction while under our control. However, please note that despite our efforts to protect PII provided to us, we cannot guarantee that such information will not be lost, disclosed or accessed by accidental circumstances or by the unauthorized acts of others.
Does Suzanne Somersall provide links to other websites?
What are our policies regarding children?
Suzanne Somersall does not knowingly collect PII from anyone under thirteen (13) years of age.
Do we have a mechanism to address the removal of PII and complaints about the handling of information that we collect?
If you wish to remove PII that you have submitted to Suzanne Somersall, please send us an email requesting such removal to email@example.com. If you have questions or concerns about any of our information collection or handling practices, please contact us at firstname.lastname@example.org or write to us at Suzanne Somersall, 304 Wellington Drive, Charlottesville, VA 22903. Revised - January, 2011