Privacy Policy

Welcome to suzsomerall.com and other related domains from which this website is operated from time to time (the "Website") by Suzanne Somersall, LLC a Virginia limited liability company ("Suzanne Somersall", "we", "our", or "us"). This privacy policy (the "Privacy Policy") is intended to inform you about how Kirakira by Suzanne Somersall collects and uses your personally identifiable information ("PII") and other information in operating the Website.


Return Policy

All products are covered by our limited warranty. If the product is determined to have a manufacturer defect and a return authorization is obtained within 7 days of receipt (as determined by the confirmed delivery date), we will repair or replace it at no cost. Our jewelry is delicate and must be handled with care. Once the item is worn we cannot be responsible for any damages due to wear, negligence or misuse. If you would like to make an exchange, you may return the item(s) within three days of the confirmed delivery date. We will provide you with an online store credit, less the return shipping costs. Your credit is good for one year from the day it is issued. Items may only be exchanged for online store credit, no returns. We only allow one exchange per item. The exchange item is a final sale. To return an item, you must e-mail suz@kirakirajewelry.com for a return authorization number. Please describe the reason for the return. We will not issue credits for any items without a return authorization number. Returned items must be boxed or very securely wrapped in a bubble envelope. If the returned item is damaged in transit due to improper packing we will not issue a credit. After Return Authorization approval, all return packages must be prepaid, insured for your own protection (international returns must be sent pre-paid. All customs and duties are the responsibility of the sender and not the responsibility of KiraKira). All sale items cannot be returned or exchanged. If the sale product is determined to have a manufacturer defect, and a return authorization is obtained within 7 days after receipt (as determined by the confirmed delivery date), we will repair or replace it at no cost. If you return a product outside this process, your in house-credit or exchange may be delayed or refused.


How does the Website Work?

The Website enables anonymous visitors to the Website ("Visitors") to make use of its general functionality, and Visitors who are at least eighteen (18) years of age and not a minor in their state of residence, and who affirmatively indicate their agreement to abide by the Website's Terms of Use (the "Terms of Use") by means of a click-through consent ("Registrants"), to purchase products through the Website. Registrants and Visitors shall be collectively referred to herein as "you" or "your".

By using the Website, you consent to the collection and use of your PII and other information by Suzanne Somersall as described in the Privacy Policy.


How can the terms of the Privacy Policy be modified?

We reserve the right to change how we handle the information we collect and process through the Website, and to modify the Privacy Policy, at any time. You agree to review the Privacy Policy periodically to be aware of any such modifications. We will indicate that changes to the Privacy Policy have been made by updating the date indicated after "Last Updated" at the beginning of the Privacy Policy. A current version of the Privacy Policy is accessible via the footer of the Website's homepage.


What type of PII does Suzanne Somersall collect from you and how do we use it?

Registrants may need to provide us with certain PII in order to use certain Website functionality and purchase our products through the Website, including without limitation a Registrant's name and email address, and payment information. We may also ask you for general statistical, non-PII about you and your interests.

Suzanne Somersall may also provide your PII to individuals or entities who work on our behalf or with us. These individuals or entities may use your PII to help fulfill your requests in connection with the Website and to help us communicate with you about different services or resources offered as part of the Website. For example, we may transfer certain of your PII or other information to service providers and other third parties who assist us in operating the Website. We additionally may share your PII with our e-commerce provider in order to fulfill purchases made by you through the Website.


Under what other circumstances may we release PII?

We may release your PII if we believe such release is necessary to comply with the law (e.g., a legal process or a statutory authorization) or a court order, to apply or enforce the Terms of Use, to protect our rights or property, to protect you from fraudulent, abusive, or unlawful use of the Website, or if we reasonably believe that a danger to any person or property requires disclosure of such PII.


What other information does Suzanne Somersall collect?

Suzanne Somersall may also collect anonymous and aggregate information from you about your preferences in navigating the Website by using cookies, action tags and other methods. Cookies are small text files that identify your computer. We may use cookies to, among other things, monitor Website usage, customize Website features, identify your computer operating system and browser, and complete transactions. An action tag is a small, graphic image on a webpage that is designed to allow the website owner or a third party to monitor who is visiting a website by collecting the IP address of the computer to which the tag is sent, the URL of the webpage that the tag comes from and the time that such webpage was viewed. Action tags may be associated with cookie information. We may also use such anonymous and aggregate information for promotional purposes.


Do I have the ability not to be identified by Suzanne Somersall?

Yes. If you do not want to be identified by us, you can set your browser to warn you before accepting cookies and refuse cookies when your browser alerts you to their presence. You can also adjust the settings in your browser to refuse all cookies. If you do not want us to have any of your PII, please do not submit any of your PII to us. Please keep in mind that if you refuse cookies you may not be able to use certain Website functionality, including without limitation purchasing products through the Website.


How do we store and safeguard information?

Suzanne Somersall takes steps consistent with commercially reasonable industry standards to secure PII collected from you from loss, misuse, unauthorized access and destruction while under our control. However, please note that despite our efforts to protect PII provided to us, we cannot guarantee that such information will not be lost, disclosed or accessed by accidental circumstances or by the unauthorized acts of others.


Does Suzanne Somersall provide links to other websites?

Suzanne Somersall may provide links to other websites or resources of possible interest to you. The collection and use of your PII and other information by such websites shall be subject to the policies and procedures of such websites and not those contained in the Privacy Policy.


What are our policies regarding children?

Suzanne Somersall does not knowingly collect PII from anyone under thirteen (13) years of age.


Do we have a mechanism to address the removal of PII and complaints about the handling of information that we collect?

If you wish to remove PII that you have submitted to Suzanne Somersall, please send us an email requesting such removal to info@kirakirajewelry.com. If you have questions or concerns about any of our information collection or handling practices, please contact us at info@kirakirajewelry.com or write to us at Suzanne Somersall, 304 Wellington Drive, Charlottesville, VA 22903. Revised - January, 2011